Details

Terms & Conditions

Bedrooms occupation Following international hotels rules, rooms will be available at half past noon for each new customer. Customers have to leave the room before eleven o’clock on the morning of the day departure. Bungalows Confort are meant to welcome 1 or 2 customers. Bungalows Luxe are meant to welcome 1, 2 or 3 customers. Villa Confort is meant to welcome 5 customers as a maximum. In the context of the fight against sex tourism, “guests” are prohibited. Bungalow booked as single remains single throughout the stay. Each one of the Bungalows and Villa is strictly for tourists. In any case, there won’t be more customers in a Bungalow or in the Villa than the number written just above. Riake Resort & Villa has a laundry service; cleaning your clothes and letting them dry inside or outside your Bungalow is forbidden. Any person who wants to enter a room must show his/her Malagasy identity card or his/her passport with a valid visa. We inform you that the hotel won’t be responsible for any lost or stolen object. A safe is at your disposal in every Bungalow and Villa. Required behavior Inside the hotel, it is forbidden to eat or drink products that you obtained outside the hotel. Besides, alcohol abuse is dangerous. Riake Resort & Villa reserves the right to terminate a customer’s stay, if that customer has in any way caused offense. If you damage something or steal something inside the hotel, you will have to pay the cost of it. We may use proceedings. Responsibility The hotel is not responsible for any stolen or damaged personal effects inside the hotel, the bungalows, the Villa, the reception, the bar or the restaurant. Similarly, no liability can be retained against us in the practice of sports, water or other activities organized locally or not, in case of injury, illness, or deaths suffered by customers. Rental quad and quad output: Our vehicles are covered by a policy "civil liability against a third person." Customers who rent quad are covered by their own car insurance and repatriation written in their country before departure. Any damage to the quad (excluding wearing parts) is the responsibility of the driver. If a customer gets wounded, sick or in case of death during practicing sport, hiking, swimming or any other activity (whether it is organized by Riake Resort & Villa or not), Riake Resort & Villa won’t be charged for that. In order to avoid losing your key, we suggest you to leave it at the reception when leaving the hotel for excursions. The loss of key or towel will be charged 40 000 ariary each. Bath and beach are not watched, please be careful about the strong current and the waves. Riake Resort & Villa won’t be responsible for any accident. In case of unpredictable event, Riake Resort & Villa won’t be responsible for the stay being stopped, disturbed or for making the obligations of the contract impossible.